In development
Answer routine enquiries
Use information approved by the clinic, such as opening hours and administrative details.
In development
AI front desk for clinics
V.A.A.N.I
Routine enquiries. Clear human handoffs.
An assistant in development to help clinics answer routine enquiries, collect appointment requests and pass them to the right staff member. Built around clinic-approved information and human oversight.
Coming soon · Release date to be announced
THE IDEA, IN THREE PARTS
What we are building
In development
Collect appointment requests
Capture a preferred visit time and pass the request to staff. A request remains unconfirmed until a real confirmation is returned.
In development
Hand over to the right person
Route structured requests to the appropriate staff queue, with responsibility for follow-up.
A SIMPLE EXAMPLE
Picture this.
Someone asks when the clinic opens, requests a visit and has that request passed to clinic staff for confirmation.
GOOD TO KNOW
An administrative concept, not medical advice. Clinic staff remain responsible for medical questions and appointment confirmation.
The first planned service starts with one clinic and one approved inbound channel. Telephone routing, more languages and departments are expansion goals after testing. It is not yet a live subscription service. Medical questions and urgent concerns go to a human; the assistant does not diagnose, recommend treatment or decide urgency.
PART OF THE CROWN LEGACY
Discover the family and the company behind it.